Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria. You can also call Medi-Cal Rx Customer Service at 1-80, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies.

It does not have to be a Kaiser Permanente network pharmacy. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-80, seven days a week, 8 a.m. If you would like to report an error in provider or facility information, please contact us. In-person, telephone, video, and alternative modes of communication are available. These may include bilingual providers, staff, and healthcare interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. We do not encourage the use of family, friends or minors as interpreters. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We want to speak to you in the language that you’re most comfortable with when you call or visit us. You can also call the Medical Board of California at 91, or visit their website. For the hearing and speech impaired: 1-80 (toll free) or TTY 711 (toll free). If you have questions, please call us at 1-80 (toll free). Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. The availability of physicians, hospitals, providers, and services may change. The information in this online directory is updated periodically. providers in your plan or accepting new patients, call 1-80 (toll free) or 711 (TTY for the hearing/speech impaired).a provider's office hours, search our facility directory.

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